Answer:
A. Add a chart.
D. Add a filter.
Explanation:
Workflow management systems can be defined as a strategic software application or program designed to avail companies the infrastructure to setup, define, create and manage the performance or execution of series of sequential tasks, as well as respond to workflow participants.
An example of a work management system is Salesforce.com.
A Salesforce Reports using Lightning Experience refers to an intuitive and powerful software tool used for visualizing and analyzing Salesforce data such as customization, filtering, grouping and creating a summary report.
In this scenario, Universal Containers (UC) wants to customize basic Salesforce Reports using Lightning Experience.
Hence, the two ways in which Reports can be customized are by adding a chart and a filter.