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A crisis management team does all of the following except _____ .


instruct employees and customers

oversee the situation before, during, and after it occurs

handle all service failures

coordinate communications


Sagot :

Answer:

Handle all service failures

Explanation:

A crisis management team is a team or group of responsible individuals mandated to keep an organization running in crisis times. The team identifies situations that could affect the organization and develops a comprehensive plan of dealing with these events.

In times of a crisis, the crisis management team

  • Develops a communication channel that keeps employees, customers, and the media updated.
  • Creates and implements a plan to protects a company's assets that ensures company survival.
  • Take measures to ensure the health and safety of all employees
  • Provides mechanisms for employees to work remotely.