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Sagot :
Answer:
Leveraging a firm's customers to promote a product or service
Explanation:
Viral promotion can be regarded as
business strategy which are utilized in promoting products/services of a company through existing social networks, it could be achieved by creating videos , photos on social networks and other network, it deals with spreading of information that concern the product. It should be noted that Viral promotion involves leveraging a firm's customers to promote a product or service
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