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Sagot :
Answer:
talking to people and building relationships.
Explanation:
As Mattew works in the sales and services area, it is ideal that he develops skills to know how to communicate with people effectively and build relationships.
Good customer service is essential for those who work in the sales and services area, regardless of what you sell it is necessary to develop good communication skills, which understands and satisfies the customer's needs, understanding their desires and using negotiation techniques and oratory to be able to close more sales and create a relationship with customers, which is necessary for customer loyalty and building value for the customer.
To be a good salesperson, it is essential that the individual is cordial, ethical and friendly, it is necessary to know the verbal and non-verbal communication techniques favorable to building relationships with customers.
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