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Sagot :
Answer:
AirBird should help their customers and provide a trial on how to run the application of the Airline on their phones. The trial or demo will help the customers to easily access their requirement.
Explanation:
Customer Relationship Management is important in todays world. There are many competitors available and the bargaining power of customers is high as they can easily switch to other airline because of available alternates. The airline company has launched a program which will help its customers to easily access all the information about the airline. The customers find it easy to access the information they require by just a click on their phone. They can search flights, routes and prices of the flight on their phones.
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