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Sagot :
Answer:
b. Zone of service
Explanation:
The restaurant is capable of serving 138 customers per hour, and the average demand was 94 customers per hour. That means that the average demand is located with in the zone of service. If hte demand was higher than the restaurant's capacity, then it would be considered critical zone.
There are different kinds of zones. During these nights, are they in the zone of service.
The Zone of services is known to be a term that defines the distance or range of service performance that is linked with a sense of inertia.
In this case, customers are not keen to little increases or decreases of service quality within the specific zone
The Zone of Tolerance in service is also known as a term that often attract new attention in the services marketing domain.
Learn more about Zones from
https://brainly.com/question/3779286
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