mbasakazisotiya
Answered

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Evaluate two conflict management skills ​

Sagot :

AmazingJasiah

Answer:

Don't jump to the defense. ...

Don't point fingers. ...

Let the person explain themselves, and actively listen. ...

Use "I" statements. ...

Maintain a calm tone. ...

Show a willingness to compromise or collaborate. ...

Don't talk behind people's backs. ...

Don't take anything personally.

Conflict management skill is important and it involves avoiding bias and sincerity.

What is Conflict management?

Conflict management is the process of managing misunderstanding, fight or argument among people.

It involves settling dispute in fair and efficient way.

Skills could include;

  • Avoid bias, individual should be neutral when managing conflict.
  • Do not take side of any, judgement should be passed as it should be
  • Sincerity is important

Therefore, Conflict management skill involves Avoiding bias and sincerity.

Learn more on conflict management here,

https://brainly.com/question/26675176

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