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Sagot :
Answer:
Cp = 1.667
Cpk = 1.25
The filling process will deliver the customer's specifications since Cp > 1 and Cpk > 1
Explanation:
Given data:
Customer Specification 3.98 4.02
Process Average 4.005
Process Standard Deviation 0.004
Calculate the Cp and Cpk values
Cp = Δ customer specification / ( 6 * std )
= (4.02 - 3.98 ) / ( 6 * 0.04 )
= 0.04 / 0.24 = 0.1667 + 1 = 1.667
Cpk ( upper ) = ( 4.02 - process average ) / ( 3* std )
= ( 4.02 - 4.005 ) / ( 3 * 0.004 ) = 1.25
Cpk ( lower ) = ( process average - 3.98 ) / ( 3 * std )
= ( 4.005 - 3.98 ) / ( 3 * 0.04 ) = 2.083
Cpk = minimum value of Cpk = 1.25
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