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Camilla is a hotel attendant whose primary job duty is to check guests in and provide them with a pleasant introduction to the hotel. Yesterday, Camilla checked in an extremely rude guest who was shouting obscenities at her and calling her names. However, Camilla managed to keep a smile on her face and remain professional. What personal characteristic BEST describes what Camilla displayed?

A. personal values

B. etiquette

C. assertiveness

D. time management


Sagot :

Answer:

A

Explanation:

have a good night and let me know if you got it right or not

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