Answered

Discover the best answers at Westonci.ca, where experts share their insights and knowledge with you. Discover reliable solutions to your questions from a wide network of experts on our comprehensive Q&A platform. Discover detailed answers to your questions from a wide network of experts on our comprehensive Q&A platform.

Which is the least technically experienced technical support group?
O tier 2 support
tier 3 support
multi-channel support model
tier 1 support

Sagot :

MrRoyal

Answer:

Tier 1 support

Explanation:

Of the given options, tier 1 support technical group is the least experienced group. This group of technicians is also referred to as level 1 technical group.

The tier 1 or level support are made up of junior technician, and they have few technical understandings.

Their roles include email response and basic troubleshooting, attending to phone calls, among others.

When a problem cannot be solved by tier 1 support  technicians, they pass the problem to tier 2 support technicians,  

Thanks for using our platform. We're always here to provide accurate and up-to-date answers to all your queries. Thank you for visiting. Our goal is to provide the most accurate answers for all your informational needs. Come back soon. Get the answers you need at Westonci.ca. Stay informed by returning for our latest expert advice.