Life had been hard ever since Ana arrived on campus. She was far from home and didn't feel like there were many people she could talk
to. Ana had a bad habit of assuming that everyone agreed on matters that she felt were obvious. One day, while sharing her opinions
with the class, she assumed that everyone agreed that rap and hip-hop music were always about the same thing. After class she noticed
that some of the students were avoiding eye contact. When the class met next, she felt the need to explain herself: "I mean, hip-hop is
just like pop music. All pop songs are about love. All rap songs are about crime." This caused a few groans at the back of the classroom.
How could Ana speak and act with sensitivity as she tries to thrive in a diverse world? Check all that apply.
She could turn to the instructor and demand that he or she explain to the other students what she means.
She could ask the students who disagree to prove their opinion by naming three songs that don't focus on crime as a topic.
She could engage the students who disagree by saying, "Maybe I am wrong. Why do you love rap music?"
She could apologize and admit she doesn't know enough about rap music to speak with authority.
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She could ask the students who love rap and hip-hop if they would be willing to recommend a good history of the art form.