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Sagot :
1. The primary purpose of a system is system development, analysis and design to avoid inappropriate and duplicate selling of theatre tickets.
2. The function requirements are development of a system which automatically reserves the ticket when a person books it and marks it appear booked for all the customers.
3. The customers can book the ticket through online system. The system then marks the ticket as unavailable for all the other customers until and unless the original customers cancels the ticket.
Explanation:
Dr. Waggoner had an issue with ticket booking as his booking was sold to another customer. This could lead him to a bad experience at theatre but since the box office manager assisted him with another available seats. This issue has been resolved with good faith but there can be problems in future where many customers can claim a single seat. To avoid this the theatre should introduce online booking system based on computer application which can be accessed by all the customers through website.
2. The function requirements are development of a system which automatically reserves the ticket when a person books it and marks it appear booked for all the customers.
3. The customers can book the ticket through online system. The system then marks the ticket as unavailable for all the other customers until and unless the original customers cancels the ticket.
Explanation:
Dr. Waggoner had an issue with ticket booking as his booking was sold to another customer. This could lead him to a bad experience at theatre but since the box office manager assisted him with another available seats. This issue has been resolved with good faith but there can be problems in future where many customers can claim a single seat. To avoid this the theatre should introduce online booking system based on computer application which can be accessed by all the customers through website.
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