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Read each item carefully. Write the letter of your answer on the blank before each number.
__1. The process of serving food and beverages.
a. Catering b. Cooking C. Fast and Basic Services d. Food and Beverage Services
2.As an Entrepreneur, in planning to put up a business, a great option or consideration is food business,
why?
a. Food business is very easy to establish.
b. Food business needs short time planning.
c. Food business requires a great amount of capital.
d. Food business gains more profit than any other business.
_3. Refers to a person who starts and owns a business
a.. Entrepreneurship b. Entrepreneur c. Enterprise
d. Entrée
___4. Behaviour of Entrepreneur where he has strong belief in his own abilities
a. Opportunity seeker b. Persistent C. Self-confidence d. Boastful
5. These are behaviours of successful Entrepreneurs.
a. Personal Entrepreneurial Competencies c. Personal Environmental Committee
b. Personnel Enterpreneurial Contingency d. Personal Education Competencies
6. Takes moderate risk and assessing pros and cons.
a. Risk Taking b. Goal settingc. Commitment to the work contract d. SMART
_7. Expresses a concern for satisfying the customers.
a. Persuasion and networking
c. Demand for efficiency and quality
b. Commitment to the work contract
d. Self-confidence
_8. It is the willingness to start a new business?
a. Enterpreneurship b. Entreepreneurship c. Entrepreneurship
d. Enterpreneurship
9. It refers to the money needed for the business?
a. Talent
b. Hobby
c. Interest
d. Capital
10. in a business, the most important resources are?
a. Supplies
b. Technology c. Human
d. Equipment
11. The ability to persuade and convince people to buy his or her products
a. Persistence
c. Persuasion and Networking
b. Risk taking
d. Opportunity seeking
12. Which of the following is not an example of Information seeking
a. Self-confidence
c. Reading books, newspaper, magazine
b. Interviewing experts
d. Seeks new ideas from clients, suppliers
__13. Strives to do things better, faster and cheaper and value excellence.
a. Commitment to the task
c. Demand for efficiency and quality
b. Persuasion and Networking
d. Goal setting
_14. He is responsible for the success of the food and beverages operation and also responsible for
compiling menus.
a. Food and Beverage Manager
c. Restaurant Manager
b. Head waiter/supervisor
d. Station waiter
15. Person who is responsible for all service staff in the restaurant and for all seeing that all preparation,
service and clearing work is efficiently caried out.
a. Food and Beverage Manager
c. Restaurant Manager
b. Head waiter/supervisor
d. Station waiter
_16.An expensive restaurant, where good food is served to people often in a formal way.
a. Coffee shop
c. Function hall
b. Ethnic restaurant
d. Fine dining restaurant
17. Which is not a qualification of a Food and Beverage employee?
a. Reliability b. Sense of humor C. deceptiveness d. Reliability
18. Refers to the science of good health and signifies cleanliness and free from the risk of infectious
diseases.
a. Hygiene
b. exercise
c. health
d. food
19. Which of the following is NOT included in handling a customer complaints
