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12. The following are some of the internet unwritten rules that will make your respondents to understand easier your survey questionnaire, EXCEPT

A. Use an underlined word to link information to another site.
B. The content should be arranged from top to bottom.
C. The header and the footer of an online questionnaire page are the right places to
place additional items as logos, support links or navigation buttons.
D. In response alternatives, use radio buttons to indicate those options are mutually exclusive, and use checkboxes to indicate that it is possible to check more than one option.