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Sagot :
Answer:
A.) Consumer Education
Explanation:
CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.
Simply stated, it's a strategic process which typically involves collecting customer information for the purpose of improving a customer's future experience.
Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
In this context, consumer education is a strategic process which typically involves gaining the necessary resources and skills required to manage consumer resources in order to continue to provide satisfactory services to them.
Answer:
A) Consumer Education
Explanation:
Th process of gaining the resources and skill needed in managing consumer resources is known as consumer education .
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