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Plastic Products Ltd is a company business whole the country that produces and markets plastic cups, teaspoons, knives and forks for the catering industry. The company was established in 2010 in response to the changes taking place in the catering industry. The growth of the fast-food sector of the market was seen as an opportunity to provide disposable eating utensils which would save on human resources and allow the speedy provision of utensils for fast customer flow. In addition, Plastic Products has benefited from the growth in supermarkets, convenience stores and food processed manufacturers. The expansion of sales and outlets has led Mr. Long, the sales manager, to recommend to Mr. An, the general manager, that the present sales force should be increased. Mr. Long believes that the new recruits should have experience of selling fast-moving consumer goods since essentially that is what his products are. Mr. An believes that the new recruits should be familiar with plastic products since that is what they are selling. He favors recruiting from within the plastics industry, since such people are familiar with the supply, production and properties of plastic field.