Henry, a new human resources coordinator, has been asked to calculate the past month's turnover rate. He has divided the number of people who have left the company during that month (11) by the number of employees hired
(10), and then multiplied that by 100. But the number he
has come up with, 110 percent, is way too high and
doesn't make any sense. What should have Henry done
to avoid his error?


He should have multiplied the cost to
terminate by the cost per hire.

He should have multiplied by 10, not 100.

He should have divided the number of
employees hired by the cost to hire them.

He should have divided the number of people
who have left the company by the average
number of employees that month.