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Sagot :
Richard Preston's company could solve its problems by reviewing its products and modifying the forms of production, inspection and control.
Therefore, the above questions can be answered as follows:
- Things in the company went wrong because a small percentage of the products are passing the quality test, even without the necessary quality. These products produced very negative results, which damaged the company's reputation and diminished its market value.
- To deal with this situation, Richard Preston might suggest that a meeting be held to structure changes in the quality control sector, strengthening oversight of products.
- Richard can also suggest carrying out a recall, where all products that were sold with the Steelbelt-500 return to the factory, to have this product inspected and even replaced. It may also suggest that the Steelbelt-500 be taken out of circulation and replaced with a higher quality and safety device. This would help boost the company's reputation as it would show that it cares about customers.
- The external factors that affected the company's environment were: Media exposure, occurrence of accidents, conflicts between shareholders, decrease in demand, decrease in the company's reputation.
You can find more information at the link below:
https://brainly.com/question/17351764?referrer=searchResults
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