In 1988, terrorists bombed Pan Am Flight 103 over Lockerbie, Scotland, killing allpassengers on board. Congress sought to remedy security shortcomings by passing theAviation Security Improvement Act of 1990, which, among other things, ordered theFederal Aviation Authority (FAA) to prescribe minimum training requirements andstaffing levels for airport security. The FAA promulgated rules according to theinformal rulemaking process. However, the FAA refused to disclose certain rulesconcerning training at specific airports. A public interest group called Public Citizen,Inc., along with family members of those who had died at Lockerbie, wanted to knowthe details of airport security. What steps should they take to obtain the information?