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Sagot :
1. Feedback helps the sender of the message to know that the message is received and understood.
2. Channel is the medium over which a message is transmitted.
3. The appropriate step in this communication process when "John begins to draft a message to his boss" is the Sender encodes the message.
4. The appropriate step in this communication process when "Dr. Pendelton listens to an oral status report from his research partner" is Receiver decodes the message.
5. The appropriate step in the communication process when "Crystal Jenkins writes a recommendation report" is Sender encodes the message.
Thus, the communication process always involves five steps.
Read more about communication process at https://brainly.com/question/18291853
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