What is a service culture? Why is it a requirement for an internal marketing program?

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06-09-2021
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What is a service culture? Why is it a requirement for an internal marketing program?

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yashonamaharjan5 yashonamaharjan5 · Answer 1 · 2021-09-06T05:52:50-04:00

Explanation:

A service culture exists when you motivate the employees in your organization to take a customer-centric approach to their regular duties and work activities.” ... Our shorthand definition of service culture is “where employees are obsessed with customer service.”

Service culture is an atmosphere of work and dedication where employeesand manager feel compelled to provide the highest level of service to customersbecause of the high levels of expectation and incentive.

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