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Sagot :
The activity that Zene is engaging in when he visits competing restaurants to observe how they are doing things is;
- Assessing current realities
The tools grouped under assessing current realities include; competitive intelligence, SWOT analysis, VRIO analysis, forecasting, benchmarking, and Porter's model.
In Zene's case, he engages in competitive intelligence to observe how other restaurants are operating.
Getting intelligence on competitors helps companies to stay afloat by monitoring their processes to keep up to date. However, when this is done in an illegal manner, it could be a crime for which organizations can sue.
So, the activity that Zene engages in is corporate sying.
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https://brainly.com/question/21663218
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