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1.a. Write three key organs that are involved in effective listening. 5 marks.
b. Explain the following forms of non-listening: 10 marks each
i Pseudolistening.
ii Selective listening.
iii Literal listening.
iv Monopolising
c. List three obsta

Sagot :

Answer:hmmm no idea

Explanation:

1.  The term "Effective listening" means the situation where the listener is actively absorbing the information supplied by the speaker and may enable him/her to provide effective feedback to the speaker as well.

  • The 4 key organs that are involved in effective listening are the Eyes, Brains and Ears.

2. Non-Listening is said to happen when we pretend to pay full attention to a communication interaction.

Below are explanation of the forms of Non-listening:

  1. Pseudo listening is when a person mind is somewhere else whereas the person pretends to be listening to the  conversation.
  2. Selective Listening is when a person focusing on some selective parts of the communication because that is what interests him/her.
  3. Literal Listening is a form of listening that occur when a person believes what is said without assessing or interpreting the information that is shared with him.
  4. Monopolizing is a situation when we focus speeches on ourselves rather than listening to the person who is speaking.

Read more on Non-Listening here

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