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Since the mid-1990s, many brick-and-mortar stores have seen a decline in sales while many online retailers have prospered. This situation is best identified as an example of the fact that Select one: a. when change comes, one can never predict who the winners and losers will be. b. the companies that adapt to the latest IT developments are the ones that win out in the long run. c. advancing IT has provided a great number of jobs in the customer-service industries. d. some companies have benefited from advancing IT, while others have been threatened by it.

Sagot :

D. Because of higher broadband speeds and the ability to provide a better online shopping experience, online merchants have gained share from brick and mortar incumbents.
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