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Pappy sent an identical instant message to two members of his team about the deadline for a report. One recipient felt Pappy was criticizing him and anticipating that he would miss the deadline. The other recipient appreciated the reminder and was grateful for Pappy's organizational skills.

Required:
What is the best option for Pappy in order to avoid future misinterpretation of his instant messages?


Sagot :

He needs to finish things on deadline
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