At Westonci.ca, we make it easy for you to get the answers you need from a community of knowledgeable individuals. Get detailed and accurate answers to your questions from a community of experts on our comprehensive Q&A platform. Discover in-depth answers to your questions from a wide network of professionals on our user-friendly Q&A platform.

Paula, comments that she finds this offensive because the
conversation may pertain to her or other coworkers. Paula tells Sam that she's going
to tell the patients they need to speak in English, even though they're still sitting in
the waiting area. Sam immediately advises Paula against doing so, and tells her that
all health care workers need to be accepting and sensitive towards others' cultures.
What else should Sam do if Paula refuses to listen?