Summary Writing Read the extract below in order to complete questions 1 and 2. There is no doubt that the present system of transport is woefully inadequate for a population of over one million people. The deficient service has been with us for an unduly long period of time. Over the years there have been several promises for an improved service by high-ranking officials of the National Transport Agency, but these have failed to materialize. Whenever there is a public uproar about the inadequate service, high-ranking officials rush to offer explanations for their inefficiency to a disbelieving public. There is no doubt that the number of buses has to be increased, especially for people living in remote areas. There is no doubt that a rapid rail system will improve the transportation system, and equally too, there is no doubt that an increase in the number of water-taxis will lessen transportation woes. The country's overall industrial and economic developments have enhanced the standard of living, and people have lost patience with an inefficient and inadequate transportation system. The fact that people have lost patience with the transportation system means that they will not tolerate a shoddy transportation system any longer. They are not content to suffer silently. They prefer to express their discontent in a loud, audible voice. The high-ranking officials of the National Transportation Agency must realize that the inadequate transportation system at present does not meet the needs of the people and something must be done now.​