Security is called because there is a disruptive person in the ER. When security arrives, they find a young man sitting silently in a chair. They grab the man and begin to yell at him for being disruptive. This is an example of _____.
ineffective communication because it involved aggression
effective communication because the security guard needed to take control of the situation before others became annoyed
ineffective communication because it involved a ER patient who is not well
effective communication because the patient was disruptive