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Sagot :
Website where customers can ask check the ,services and products, Using e-mail to improve customer service and respond to specific needs and More advanced data-gathering techniques, such as customer relationship management software.
How can technology help in customer retention?
Deals can be sent via mobile. Customers would profit from promotions and coupons supplied to their mobile devices.
This behavior is growing more sophisticated and focused. You can send promos on products or services you know a consumer enjoys based on their purchase history.
Thus, Website, E-mail and software can improve the service quality.
For further details about technology, click here:
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