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Who among the following is most likely to believe that groups and organizations are generally characterized by superficiality and depthlessness in social relationships because employee interactions with customers are largely scripted and customer behavior and responses are often tried-and-tested ways of dealing with employees

Sagot :

The postmodernist tends to believe that groups, as well as organizations, are generally characterized by superficiality and depthlessness in social relationships.

What is postmodernism?

Postmodernism is an intellectual viewpoint or form of communication characterized by the skepticism of what it views to be modernism's grand narratives and philosophies, as well as resistance to cognitive certainty and meaningful stability. 

In a business environment, postmodernist believes in the economic power of governing groups and organizations while considering the superficiality and depthlessness of their social relationship with customers.

Learn more about postmodernism here:

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