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Sagot :
Smita may require the bank to recover the overpayment through the bookstore's bank but cannot require the bank to credit her account for $900.
How to handle check disputes?
Handling check disputes requires professionalism. Proper channels and procedures must be followed.
In this case, both Smita and the bank were at fault for not noticing the difference in amount and figure.
Ordinarily, the bookstore should not refuse to refund the $900 over-payment because it is aware of the amount of its invoice.
However, when Smita meets with a refusal from the bookstore, she should confront the bank squarely to follow official procedures.
Thus, Smita may require the bank to recover the overpayment from the bookstore through the bookstore's bank but cannot require the bank to credit her account for $900 because the fault lies on both and the law does not permit the bookstore to keep the overpayment.
Learn more about handling disputes at https://brainly.com/question/11661512
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