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Sagot :
When 95% of the staff is working, 9 out of 10 calls are answered after the first ring, when 100% of the staff is working, this should still be the case so the answer is probably yes.
What happens when 100% of the staff is working?
When fewer staff are working, the response rate of the company should be less so more staff should equal a higher response rate.
This means that if 100% of the staff is working as opposed to 95%, 9 out of 10 calls will most probably be picked up after the first ring.
Find out more on probability at https://brainly.com/question/6420722.
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