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1. Define ethics and norms. Provide an example to illustrate how ethics and norms are related.


2. Explain the relationship between personal ethics and business ethics. How are they the same? How are they different? What role should ethics play in business decision-making?


3. Describe the role of ethics in customer relationship management.

4. What is the reason for creating a code of conduct? How is it related to a code of ethics? Provide an example of a behavior that might be addressed in a company’s code of conduct, and explain how the code aligns with specific company values.


5. How does globalization pose ethical challenges to business operations? Provide an example of the benefits of globalization and then a corresponding example explaining the problems with it. Be sure to describe who is benefitting in each of your examples.

Sagot :

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I think this is specific to your class or we need a bit more context!
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