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Sagot :
The following methods can be used to successfully win back customers after they have discontinued service.
Successfully Re-engage Customers:
- Consider the primary cause of the customer's initial reluctance. Take some time to consider what drove your brand to this point before developing unique methods for your re-engagement plan.
- Surveying your consumers is one of the finest ways to find the answers to your inquiries. Based on how long a consumer has been away from your store, create a survey and email it to them.
- Targeted email campaigns are a wonderful strategy to re-engage clients in addition to providing a generic email newsletter based on their prior actions and behaviours.
- Digital re-targeting is the practice of setting cookies on visitors to your website or social media profiles, or tagging them, and classifying them into groups depending on the pages they visit and how they interact with your website.
Existing clients that have already chosen to use your brand for commercial purposes are quite valuable. Don't let them disappear into oblivion.
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