Spirit Airlines has wall monitors that show media interactions in real time. As a message appears on the screen, the system recognizes whether the comment is positive or negative so the Spirit team can respond to customers and ensure that they have a positive experience. This is an example of _______. a. social media monitoring b. personal selling c. crowdsourcing d. brandjacking

Question

05-07-2022
Business

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Spirit Airlines has wall monitors that show media interactions in real time. As a message appears on the screen, the system recognizes whether the comment is positive or negative so the Spirit team can respond to customers and ensure that they have a positive experience. This is an example of _______. a. social media monitoring b. personal selling c. crowdsourcing d. brandjacking

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tutorconsortium33 tutorconsortium33 · Answer 1 · 2022-07-17T01:51:25-04:00

The above-given situation is an example of social media monitoring.

What is social media monitoring?

Social media is now used by the majority of eCommerce platforms to interact with both current and potential clients.
Businesses may communicate with customers in real time thanks to these networks.
Monitoring social media can help you understand how your business is being discussed online.

What is personal selling?

When a salesperson meets with a potential customer to close a deal, this is known as personal selling.
A sequential sales process with typically nine steps is used by many salespeople.

What is crowdsourcing?

With crowdsourcing, a sizable number of scattered participants produce or provide goods or services, including ideas, votes, tiny chores, and money, for pay or as volunteers.

What is brandjacking?

Brandjacking is a practice where someone takes over another entity's online identity with the intention of gaining the brand equity of that person or company.

Therefore, the above-given situation is an example of social media monitoring.

Know more about brand equity here:

https://brainly.com/question/14293418

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Sagot :

What is social media monitoring?

What is personal selling?

What is crowdsourcing?

What is brandjacking?

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