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Haitao has an espresso maker that stopped working properly within the warranty period. He plans to write a claim letter to the company. Because he feels his request to have his espresso maker repaired at no cost is justified and will be granted, he should use the direct strategy.
What is direct strategy?
The main idea and supporting evidence are placed at the top of the paper when using the direct approach. When your audience will be accepting of or receptive to your message, this strategy is used. The direct approach typically requires you to begin the official report with a summary of your primary findings, conclusions, and recommendations. For business reporting, this "up-front" arrangement is by far the most well-liked and practical. It saves time and makes it simpler to understand the remainder of the report. The direct method also results in a stronger report.
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Haitao has to use the direct strategy.
The major concept (such as a recommendation, conclusion, or request) appears at the "head" of the text when you employ the direct method, followed by the supporting details. This is a logical justification. When your audience will be accepting of or receptive to your message, this strategy is employed.
Direct strategy refers to being straightforward with your message, whereas indirect strategy is less direct yet still conveys the same idea. Direct strategy refers to being straightforward with your message, whereas indirect strategy is less direct but still gets the point across.
Hence, haitao should use the direct strategy to complete his request of his espresso maker being repaired.
To know more about the direct strategy click here:
https://brainly.com/question/9430393
#SPJ4
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