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Sagot :
Groupthink refers to a phenomenon where members of a particular group will do anything in order to keep the peace and harmony within that group.
Even if they don't agree with the ideas of other members, they won't say anything so as not to disturb the peace. The term was first used in 1972 by social psychologist Irving L. Janis
A seven-step process that provides a rational and analytical way of looking at decisions. The steps includes identification of the problem, collection of relevant information, development of alternatives, evaluation of alternatives, selection of the best alternative, implementation of the decision, and follow-up and evaluation.
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