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Sagot :
A recurring customer has placed an order for loaves of bread of a specific size and color. The customer has received loaves of bread of a different size and color than that which was ordered. This happened because the staff did not listen or understand properly the order. This shows lack of management, responsibility and accountability in that shop or firm.
In this situation manager should take action to avoid these types of problem in future. As if this exits in the long term in the firm they can face huge loses, depreciate of the brand name, customer dissatisfaction, market instability and can make situation even worse to force them to close or wind up their firm or shop.
Read more about manager on brainly:-
https://brainly.com/question/28017308
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