At Westonci.ca, we connect you with the best answers from a community of experienced and knowledgeable individuals. Get precise and detailed answers to your questions from a knowledgeable community of experts on our Q&A platform. Connect with a community of professionals ready to help you find accurate solutions to your questions quickly and efficiently.
Sagot :
A unified profile in sales force made it possible for the sales rep and service agent to provide a personalized experience to Sandra when they talked with her.
A unified person consists of data from various sources that are linked using identity resolution matches and matching rules. If the same data is available in multiple places, profiles are linked according to defined rules.
Customer Data Platform unified profiles combine data from these sources into a solo profile based on the user identification ID resolution rules in the rule set. However, to create these unified individual profiles, the data must be assigned correctly.
A unified profile aligns sales, marketing, and support teams across all channels by sharing a 360-degree view of the customer, all departments agree and suitable information is shared seamlessly. In short, a unified customer profile view eliminates silos and data fragmentation.
Know more about unified profile here
https://brainly.com/question/14819685
#SPJ4
We appreciate your time. Please come back anytime for the latest information and answers to your questions. Thank you for your visit. We're committed to providing you with the best information available. Return anytime for more. Discover more at Westonci.ca. Return for the latest expert answers and updates on various topics.
