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Sagot :
Emotional intelligence has been defined, through Peter Salovey and John Mayer, as "the ability to monitor one's very own and different humans's emotions, to discriminate among extraordinary emotions and label them appropriately, and to use emotional information to manual thinking and behavior".
Anyone looking to come up to speed on emotional intelligence would have a pretty easy time of it since the concept is remarkably current, and its application to business newer nevertheless. The term changed into coined in 1990 in a studies paper via two psychology professors, John D. Mayer of UNH and Peter Salovey of Yale.
Emotional intelligence is the potential to recognize, use, and manipulate your own emotions in positive ways to relieve pressure, communicate correctly, empathize with others, triumph over challenges and defuse war. Emotionally intelligent human beings can examine others too. They have a look at social and emotional cues and see beyond simply what is said to what someone is probably experiencing underneath. They care about how their actions affect different human beings, and they're able to make predictions to avoid causing hurt.
Emotional intelligence is the capacity to understand and manage feelings effectively. Emotional intelligence in the workplace can offer giant blessings and further develop your profession, in addition to creating better relationships and promoting a fine work environment.
Learn more about Emotional Intelligence here:-
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