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Honesty and forthrightness are essential components of effective communication between nurses and patients. To develop effective nurse-patient communication, nurses must have a genuine desire to understand their patients' concerns and show them care and civility.
Nonverbal communication factors such as facial expressions, eye contact, and tone of voice are also important in establishing rapport. Smiling can go a long way. You can also show interest in what the patient is saying by maintaining eye contact and nodding your head. Allow them time to talk. Resist the desire to finish statements or offer words. In addition to words, use drawings, gestures, writing, and facial expressions to communicate.
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