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Sagot :
Services high in experience qualities have characteristics that the buyers can evaluate before purchase.
What is high quality of services?
When a customer's expectations are met, the service is said to be of high quality. Quality of service describes or measures a service's entire performance, especially the performance felt by network users, whether it be a cloud computing service, a phone service, or a computer network. The key to provide first-rate customer service is being pleasant. Try to welcome everyone with a smile at all times, and be considerate and friendly.
Businesses are considered to have good service quality when they meet or surpass expectations. Consider going to a fast food restaurant for dinner, where you can count on getting your food five minutes after placing your order. Your order is called minutes before you had anticipated it to be once you have got your drink and chosen a table.
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