June works at an online retail company. She’s creating an unsolicited proposal to send to her manager. Read this excerpt from her proposal:
For five years, this company has been using low-quality bubble wrap to package fragile objects such as glass bowls and ceramic vases. Two major problems arise from this packaging. One, customers receive broken or damaged products. Two, the company either has to refund the customer’s money or ship a replacement. Both options cost the company around $250,000 every year. I propose to review the current packaging materials and change to foam-based packaging materials.
Which statement best summarizes the purpose of June’s proposal?
A.
Using certain packaging materials causes damage to fragile objects, and so the company must consider other packaging materials.
B.
The reason the company is losing a lot of money each year is because customers demand refunds or replacements for damaged products.
C.
Bubble wrap packaging has created increased costs every year, so the company should consider using foam-based packaging instead.
D.
The company is considering reviewing the current packaging materials it uses because it’s wasting money on customer refunds.