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You are the manager of a retail store. Shipments of the products you sell arrive once a week from the central warehouse and you need to pull a couple of your workers from inside the store to unload the shipments quickly from the truck. The problem is that the truck may arrive any time during the day, and sometimes you are short of workers inside the store.
Read the following possible actions and decide which is the BEST way to handle the situation and which is the WORST way to handle the situation.
1. Hire more workers so you are prepared when the deliveries arrive.
2. Work with the central warehouse to arrange a predictable delivery time.
3. Change the delivery system so that the goods are delivered only once a month.
4. Ask the truck drivers to call you when they are 30 minutes away from your store.

Which is the BEST way to handle the situation? Which is the WORST way to handle the situation?

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