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identify the key players in the case and describe their respective roles. are these the right roles? what roles in particular should be modified? how might such role modifications be accomplished? 2. focus on the role of the software vendor- unitrak software corporation. was it an appropriate role? did unitrak act responsibly

Sagot :

Wallingford, Lassiter, Kovecki, and Hedges are the major players. The MSCC's president, Wallingford, turned the group into a forceful advocate for the business community. Also, as a software vendor Unitrak Software Corporation played an acceptable role.

While the majority of the main players' roles were suitable at the time, MSCC would have benefited from some changes to better suit their IS requirements. Since Jeff Hedges already oversaw the Public Finance and lacked much computer experience, his post was not fit.

i. He was too preoccupied with the finance section to have time to manage the expanding computer operations.

ii. Hedges' position should be changed to remove his responsibility for computer operations and transfer it to someone with more knowledge of and interest in the organization's operations.

Since his division was responsible for the majority of the organization's financial development, Leon Lassiter had a greater awareness of the need for a stronger system to satisfy MSCC's requirements.

His engagement increased his awareness of the potential financial risk if an upgrade was not completed on schedule. Since he is more qualified than (Hedges) and has the will to satisfy the needs of a better IS, Lassiter would be a superior choice to oversee computer operations.

The software vendor, Unitrak Software Corporation played an acceptable role. However, MSCC made the error of choosing software that wasn't appropriate for their purpose.

To learn more about software vendor click here:

brainly.com/question/28250377

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