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Financial measurements, customer happiness measures, and internal processes measures are frequently included on a balanced scorecard. Here option A is the correct answer.
A balanced scorecard helps firms identify and improve their internal processes in order to improve their external results. It is a strategic management performance statistic.
It assesses prior performance data and gives firms suggestions on how to go forward with better selections. The use of a scorecard has several advantages. The ability to compile information into a single report is one of the most significant benefits since it may help you save time, money, and resources.
Along with collecting financial data, it also enables businesses to monitor their performance in terms of quality and customer service. Scorecards help businesses identify and eliminate inefficiencies.
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