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Sagot :
Health care is constantly co-produced by patients and providers because it is a service rather than a product.
Patient-centeredness, patient engagement, and patient experience are just a few terms used to describe initiatives to guarantee that patients effectively participate in healthcare. Improvement projects in this area frequently mimic manufacturers' efforts to involve consumers in product design and marketing. Contrary to goods, however, services are fundamentally distinct from them because they are always "coproduced." Our ability to work with patients to enhance healthcare may be limited if we fail to recognize this service's special qualities and their implications. We study the coproduction concept's application as a design principle in three advances in healthcare service delivery, provide a model of coproduction in the healthcare industry, and provide a brief history of the concept.
Dr. Maren Batalden claims that we apply the principle to analyze the functions, connections, and objectives of this interdependent work. We examine the implications and difficulties of the principle for designing service delivery systems, training health professionals, and comprehending and evaluating the value of healthcare services.
To know more about Patient-centeredness
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