C100B - Using TIS PANT/SPOC bulletins can be found where? 1 . Reference information > Service Operations/Parts Group 2. Reference information > Technician's Reference Group Reference information > Warranty Group 4. Service information > SB/TT Group g The Help Link is being discussed. Technician A says that the Help Guide in Service Lane is specific to Service Lane. Technician B says that you can switch between Service Lane and TIS help pages within the Help Guide. Who is correct? 1. Technician A only Technician B only Both Technicians A and B 4. Neither Technician A nor B 10. By performing a VIN search in Vehicle One-View, you can access all of the following EXCEPT 1 . Government Safety Ratings associated with the vehicle 2. Service Campaign(s) associated with the vehicle 3 . Standard Equipment installed on the vehicle 4. Engine oil capacity associated with the vehicle 11. The Automotive Component Education tab includes which of the following? 1. In-depth automotive training 2. Information related to automobile components Part numbers and exploded views 4. Technical education about automobiles 12. New Car Features (NCF) information can be found where? 1. Service Lane > Toolbox 2 . Service Lane > Vehicle One-View TIS > Library > Reference information 4. TIS > Library > Technical Training 13. What is the difference between a Tech Tip and a Technical Service Bulletin (TSB)? 1 Tech tips are informal communications about a procedure 2 . Tech tips are not vehicle specific 3. Tech tips have an expiration date 4. TSBs have an expiration date
