dripolator purchases raw coffee beans and then roasts, packages, and sells them. the company is focusing on freshness and quality, as well as on expanding to other markets. which of the following measures would be most appropriate for dripolator to use when focusing on the financial perspective of the balanced scorecard?\
a. number of packaging defects
b. number og employees being trained in grading coffe beans
c. increase in customers in the southeast region
d. annual percent increase in contribution margin