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The outcome of the Douglas v. Kriegsfeld Corporation appeal The appeal court remanded the case to the lower court so that it may decide whether the tenant was entitled to a reasonable accommodation by using a standard that put more emphasis on the landlord-tenant relationship than on how one tenant might affect other tenants.
The federal Fair Housing Act does not consider it fatal when a renter fails to specify what kind of accommodation she needs in her initial request. The Act requires landlords to respond as soon as a tenant requests a "reasonable accommodation" (or, without using those exact words, requests an accommodation for a disability), in accordance with applicable case law, including an administrative adjudication by the Department of Housing and Urban Development itself.
The Act, when properly interpreted, mandates that the landlord "open a dialogue" with the tenant, eliciting additional information as necessary, to ascertain what specifics the tenant has in mind and whether such accommodation would, in fact, be reasonable under the circumstances. If the request is not sufficiently detailed to reveal the nature of that request, the landlord is required to comply with the Act. The landlord may be held liable for any delays that result from a slow response to the tenant's request.
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